This page explains what personal information 8k811 collects from Filipino players, how we use it, and the rights you have over your own data. Please take a moment to read through it.
Last updated: 2025
When you register anaccount on 8k811, we collect personal information that is necessary to verify your identity, process your transactions, and comply with Philippine regulatory requirements. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for verification purposes. When you make deposits or withdrawals, we also collect payment-related details such as your preferred payment method and transaction history, though we do not store full card numbers on our servers. We automatically collect certain technical data when you use the platform, including your IP address, device type, browser version, and session activity logs — this helps us detect unusual access patterns and keep your account secure. Any information you voluntarily provide when contacting our support team, such as screenshots or account queries, may also be retained as part of your service record. We only collect what is genuinely needed to operate the platform safely and in accordance with applicable Philippine law. You will always be informed of any significant change to the categories of data we collect.
The personal data we collect is used primarily to create and manage your 8k811 account, process deposits and withdrawals in Philippine pesos, and verify that you meet the minimum age requirement of 21 years old. We use your contact details to send you important account notifications, security alerts, and, where you have opted in, updates about promotions or new game categories. Technical data such as login timestamps and device information is used to monitor for suspicious activity, prevent fraud, and maintain the overall security of the platform. Your transaction history is retained to meet our obligations under Philippine anti-money laundering regulations and to resolve any payment disputes that may arise. We may use aggregated, anonymised data — which cannot identify you personally — to analyse platform performance and improve the overall player experience. We do not use your personal data to make automated decisions that would significantly affect your account without human review. If you have questions about a specific use of your data, you are welcome to visit the FAQ page for more details.
8k811 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in line with applicable privacy standards. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by law, court order, or in connection with the prevention of fraud or financial crime. In the event that 8k811 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never share your data with any party in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent. For a full picture of your rights regarding data sharing, please review the section below on your data rights.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including obligations under anti-money laundering and gaming regulations. Once the applicable retention period has passed and there is no legal basis to keep your data, we securely delete or anonymise it. 8k811 uses industry-standard security measures to protect your information, including encrypted data storage, secure HTTPS connections, and access controls that limit who within our organisation can view sensitive account details. We conduct regular internal reviews of our data handling practices to identify and address potential vulnerabilities. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 8k811 account and to enable any available account security features. If you suspect that your account has been compromised, please contact our support team immediately. You can also review our Responsible Gaming page for guidance on keeping your account activity safe and controlled.
As a registered player on 8k811, you have rights over your personal data under the Philippine Data Privacy Act of 2012 and its implementing rules. You have the right to access a copy of the personal information we hold about you, to request corrections if any details are inaccurate or outdated, and to ask us to delete your data where there is no longer a legal basis for us to retain it. You may also object to certain types of processing, such as the use of your data for direct marketing, and we will honour such requests promptly. If you wish to transfer your data to another service provider, you may request a portable copy in a commonly used format. To exercise any of these rights, please contact our support team with your account details and a clear description of your request — we aim to respond within 15 business days. Please note that some requests may be subject to legal limitations, such as our obligation to retain transaction records for regulatory compliance, and we will explain any such limitations clearly when responding to your request.
8k811 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your session preferences, and analyse how players navigate the site so we can continue improving the experience. Essential cookies are required for the platform to operate — for example, to keep you logged in during a session — and cannot be disabled without affecting core functionality. We may also use analytics cookies to understand aggregate usage patterns, such as which game categories are most visited or how long sessions typically last; this data is anonymised and not linked to your personal identity. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our cookie practices are reviewed periodically to ensure they remain proportionate and in line with applicable Philippine privacy guidelines. If you have specific questions about how cookies work on this platform, the FAQ page has further information.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players through the platform or via the contact details associated with your account, and the updated policy will be published on this page with a revised date. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the 8k811 platform after any update is published constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your options, including account closure. This policy should be read alongside our Terms and Conditions, which together form the full agreement governing your use of the platform. For any privacy-related concerns not addressed here, please reach out to our support team directly.
Your data is in safe hands. Create a free account today and enjoy sports betting, slots, fish games, and bingo — all in Philippine pesos, right from your mobile browser.